Contact Us

Thank you for your interest in Hostway. We are eager to answer your questions about our services and look forward to hearing from you. Please select the appropriate office, department or contact from the list below so that we can respond to your enquiry as quickly as possible.


Service Status

Service Status Before contacting our Support team, always check our Service Status page for the latest technical updates on our services.


Hostway UK

Hostway UK
1 Exchange Tower
Docklands
London E14 9GE

www.hostway.co.uk
Tel:  +44 (0) 207 510 9050 (main switchboard)
Fax: +44 (0) 207 510 9051

For specific Dept contacts see below.

Hostway USA

Hostway Corporation
100 N Riverside
Suite 800
Chicago, IL 60606
United States

www.hostway.com
Tel: +1 866-467-8929

Customer Self-Help

  • Customer Support (Web Hosting, Email and DNR Technical Support)
  • SiteControl (for Support, Billing, and other questions regarding your account).
  • Hostway Helpcentre (Linux and Windows online manuals and Frequently Asked Questions).

Prospective Customers


Department Contacts

Dept Hours Email Telephone
Sales 09.00 – 18.00 Mon – Fri sales@hostway.co.uk 0808 180 1880 (inside the UK)
+44 (0) 207 510 9050 opt 2
Web Hosting Support 24hrs Mon - Sun support@hostway.co.uk 0845 230 1880 opt 2 (UK local rate)
+44 (0) 207 510 9050 opt 1, opt 2
VPS, VDS, HWseries Dedicated Servers 24hrs Mon - Sun dedicatedsupport@hostway.co.uk 0845 230 1880 opt 1 (UK local rate)
+44 (0) 207 510 9050 opt1, opt1
Enterprise Direct Support 24hrs Mon - Sun Details as per your Contract Details as per your Contract
Billing / Accounts 09.00-17.00 Mon - Fri billing@hostway.co.uk +44 (0) 207 510 9050 opt 3

Other UK Office Contacts

Customer Service customerservice@hostway.co.uk
Human Resources hr@hostway.co.uk
Job Applications jobs@hostway.co.uk
Marketing marketing@hostway.co.uk
Public Relations pr@hostway.co.uk
Business Development bizdev@hostway.co.uk
Abuse/Spam abuse@hostway.co.uk

Hostway Internationally


Hostway Australia
Phone: +61 2 8262 6666

Hostway Belgium
Phone: 056 50 60 86

Hostway France
Phone: 0825 290 700

Hostway Germany
Phone: (0)800 180 1880

Hostway India
Phone: +91-(0)22-4036-0000

Hostway Korea
Phone: 02-2016-6555

Hostway Netherlands
Phone: 020-3161450

Hostway Romania
Phone: 072467 8464

Hostway USA (HQ)
Phone: +1 866-467-8929

* All prices exclude VAT where applicable. All plans, packages and offers are subject to terms and conditions of sale available on the site.

© Hostway Corporation. All rights reserved.

A global web hosting leader, Hostway has strategic locations in the United States and Europe, including the Netherlands, Belgium, France, Romania and Germany, as well as Korea, India, and Australia.