Department |
Hours Available |
Email |
Telephone |
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| Sales Team |
09.00 - 18.00
Mon-Fri |
sales@hostway.co.uk |
0808 180 1880 (inside the UK) or
+44 (0)207 538 8000 opt 2 |
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General Support Team
- All general technical issues related to Shared Hosting, Email & Domain Name Registration admin.
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00.00 - 24.00
Mon - Sun
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support@hostway.co.uk |
0845 230 1880 (inside the UK) opt 2
+44 (0)207 538 8000 opt 2 |
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Dedicated Support Team
- Dedicated Server & VPS customers only
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08:00 - 18:00
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dedicatedsupport@hostway.co.uk
In cases of out-of-hours emergencies you have the following options (Dedicated Server Customer only) :-
- Contact your personal Account Manager
- Use preferred EFR Alerting method as per contract.
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0845 230 1880 opt 1
+44 (0)207 538 8000 opt1 |
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| Enterprise Direct Support |
24hrs, 365 days |
If you are a Hostway Enterprise customer, please check the details of your contract concerning how to contact us via Enterprise Direct Support. |
As per contract, also contained in our Enterprise Direct Support email. |
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| Billing / Accounts |
09.00 - 18.00
Mon-Fri |
billing@hostway.co.uk |
+44 (0)207 538 8000 opt 3 |
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Customer Service
Vendors
Marketing
Public Relations
Business Development
Human Resources
Abuse/Spam Notifications |
09.00 - 18.00
Mon-Fri |
customerservice@hostway.co.uk
purchasing@hostway.co.uk
marketing@hostway.co.uk
pr@hostway.co.uk
bizdev@hostway.co.uk
hr@hostway.co.uk
abuse@hostway.co.uk |
+44 (0)207 538 8000 opt 4 |