Domain Auto-Renew

Accidentally allowing a domain name to expire, and losing the rights to your online presence, not only incurs down-time, but it can be disastrous for your brand or online service.

Hostway Auto-Renew is a free service, accessible via the “Auto-Renew Status” link in the Domain Name section of SiteControl, that will automatically renew any pre-selected domain name1 30 days before its expiration date, thus preventing any such risk of disaster.

Here’s what you need to know:

  • This feature is only available to customers with payment type set to credit card.
  • If your domain is auto-renewed, then your account will be charged the current 1 year renewal price for the domain name. At the current time, we are NOT able to offer auto-renew terms of longer than 1 yr.
  • Customers can still renew their domains at any time, for periods of 1,2,3,5, or 10 years in most cases. Please contact our Support Team as normal to effect longer renewal terms.
  • Only domains under the juristiction of Hostway’s registrar companies – DomainPeople or AAAQ – will function under the Auto-Renewal programme. If you own domains that sit under other registries’ control, it is possible to transfer them to DomainPeople/Hostway. Please contact our Support Team.
  • A number of checks are performed on your account prior to auto-renewal (30 days prior to expiration of a domain), and to enable to process to go smoothly, you need to ensure that:
  • Your payment method is set to credit card
  • The credit card is valid, and accurate
  • You have ticked the auto-renew status box

If any of these checks fail then the domain name will NOT be auto-renewed, instead you will be notified via email.

  • Auto-Renew is automatically enabled for ALL NEW domain names registered. Domain Names registered historically can be set by customers manually to auto-renew if they are within the DomainPeople or AAAQ registries.
  • You can opt out of the scheme easily by unticking the “Auto-Renew Status” check-box in the Domain Names section of SiteControl. If auto-renew is NOT enabled for a given domain name, it will automatically follow the standard renewal process: you will be sent renewal reminders at the following intervals: 60 days, 30 days, 14 days, 7 days, 1 day, 0 day.

If you need any further information on this change to our domain renewal policy please do not hesitate to contact the team at

1 Auto-Renew now INCLUDES, and names

Included with your Domain:

  • Easily manage your Domains with SiteControl your Web-based Control Panel
  • Nameserver Editing and optional security with DomainGuard
  • Registration WHOIS management, and optional confidentiality through WhoisProtector
  • Establish a Web presence today with a free Parking Page
  • Avoid unsolicited transfers with Domain Locking
  • Catch all potential traffic by adding Domain Aliases
  • Never risk missing your renewal date ever again with Hostway Auto-Renew

* All prices exclude VAT where applicable. All plans, packages and offers are subject to terms and conditions of sale available on the site.

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